Parcel, delivery and payment fee scams

Why this page exists

• Parcel scams work because many people are genuinely expecting a delivery.

Common situations

• parcel blocked fee 1.99
• wrong delivery address
• fake parcel tracking
• SMS delivery Belgium

What the fraudster is trying to get

• In cases linked to the parcel tracking warning, the goal is usually to make you act before you have time to check: click, pay, share a code or open access to an account.
• Urgency, fear of losing something and copying a well-known organisation are used to reduce your caution. None of these prove the request is real.

Check through an independent channel

• Do not start from the message you received. Open the official website or app yourself, or use a number already listed on a reliable document.
• Compare the sender, the exact domain, the recipient and the action requested. One matching detail is not enough if the rest of the process leaves the official channel.

What to do now

• Do not pay anything from the SMS.
• Open the official website or app.
• Check the tracking number in the official channel.

If you already interacted

• Stop the exchange. Change the login details you entered through the official app or website and enable two-factor authentication when available.
• Contact your bank quickly if a payment, card, IBAN, code or confirmation is involved. Keep useful evidence for a report.

Scope of this hub

• This hub covers generic deliveries, regardless of the transport brand used.
• The bpost file shows the Belgian variant without making all parcel alerts the same.

Sorting and urgency level

• Check the tracking number, whether the parcel exists and the action in the carrier’s official website.
• A card entered for a micro-payment must be reported to the bank.

Limit of this classification

• This hub does not confirm the identity or reliability of a contact. For this family, the first check remains the following: Check the tracking number, whether the parcel exists and the action in the carrier’s official website.
• A situation may belong to several families. Go to the file whose dangerous action matches the real case: The bpost file shows the Belgian variant without making all parcel alerts the same.

Limits of this page

• This page does not prove that a message is safe and does not replace your bank, the police, Safeonweb, a platform or a public service.
• A scam may be new, very well written or described with too little context. Use the result as decision support, not as absolute certainty.
• Before taking a final action, checking through the official channel matters more than the appearance of the received message.

Check through an official channel

• Type the service address yourself or open the official app. Do not use a phone number, link or QR code from the suspicious message to verify the situation.
• When money, card details, a code or account access are involved, the safety action comes first. The analysis can then help organise the evidence.

How to read the result

• A low number of signals does not mean that everything is safe. It only means that this page or analysis did not find decisive evidence with the information available.
• Focus on the requested action: paying, sharing a code, installing an app, approving a bank action or leaving an official platform. That action matters more than a logo, sender name or polished wording.
• If the situation feels urgent, step away from the received message first. Then check calmly through a channel you already trusted before the message arrived.

Belgian reading of this situation

• For the parcel tracking warning, focus on the relevant Belgian next step: open the official channel yourself, contact the bank, use Safeonweb or preserve evidence.
• The right decision for the parcel tracking warning depends on what has already happened. Reading a message is not the same as clicking, paying, sharing a code or granting remote access.

Generic parcel angle

• This page covers parcels without assuming bpost is the only carrier. It includes delivery brands, marketplace deliveries, pickup points, unknown tracking numbers and generic shipping pressure.
• The first check is the expected parcel itself: seller, carrier, tracking number, delivery method and whether the request appears in the carrier account opened manually.
• Distinct markers include parcel, shipment, courier, pickup point, tracking number, delivery fee, carrier account, seller dispatch and redelivery.

What to do now without panic

• If the parcel tracking warning worries you, choose the next step from the requested action: clicking, paying, sharing a code, installing an app, sending a document or approving account access. Do not rely only on the logo or sender name.
• When the parcel tracking warning involves an urgent, financial or hard-to-undo action, StopArnaques treats the situation as something that must be checked first. Polished wording, a familiar brand or a realistic amount does not make the request reliable by itself.
• If you already acted in a case involving the parcel tracking warning, the order matters more than the label: contact the bank, platform or official service first, preserve evidence next, then compare the situation with similar campaigns.

What can be legitimate

• For the parcel tracking warning, some notifications can be real: a delivery, invoice, administrative document, payment request, security alert or platform message. This is why this page does not claim that every similar message is automatically a scam.
• The difference in a the parcel tracking warning case is verification. A real request should be visible through the app, portal, customer area or phone number that you open yourself, not only through a link, QR code or number included in the suspicious message.
• If the official environment does not show the same request about the parcel tracking warning, amount, reference or beneficiary, it is safer to stop and report or verify the case before continuing.

Limits and responsibility

• For the parcel tracking warning, StopArnaques helps explain signals and choose safer actions, but it does not replace your bank, the police, Safeonweb, the FPS Economy, a platform or the organisation concerned.
• A result about the parcel tracking warning may remain uncertain when the text is too short, when context is missing or when the fraud uses a new variant. In that situation, slow down, verify independently and avoid any irreversible action.
• If the parcel tracking warning involves a payment, code, card, identity document, itsme approval, banking app or remote access, the protective action comes first. Do not wait for a perfect label if harm may already be possible.

Keep evidence and report

• For the parcel tracking warning, keep the message, date, channel, visible sender, neutralised link and useful screenshots. Do not publish personal data or clickable suspicious links on social media.
• Report the parcel tracking warning to the relevant channel when appropriate, for example Safeonweb for suspicious messages, the platform for account abuse and your bank when money or payment details are involved.
• This evidence about the parcel tracking warning can also help link a campaign to a case later without storing raw personal data. That matters if the system is to improve without exposing users unnecessarily.

Frequently asked questions

Useful official sources

• bpost - Reconnaître le phishing au nom de bpost - link checked on 2026-09-17
• bpost - J'ai reçu un SMS ou un e-mail suspect prétendument de bpost - link checked on 2026-09-17
• bpost - Frais d'importation via My bpost ou Track & Trace - link checked on 2026-09-17
• bpost - Comment payer les frais d'importation - link checked on 2026-09-17
• bpost - Douane et frais pour les colis internationaux - link checked on 2026-09-17
• Safeonweb - Soyez vigilant face aux appels et SMS suspects - link checked on 2026-09-17