Scam alerts in Belgium

How to read these alerts

• The wording shown on each alert helps people recognise a message they may have received.
• Recent alerts are highlighted when they describe a concrete risk, while each page still explains what can and cannot be concluded.
• Each page reminds you why the message is dangerous and what to do right away.

Constant reflexes

• Never give your code.
• Open the official app yourself.
• Call your bank using the official number.
• Do not let anyone take control of your phone.

How to read the observatory

• An alert describes wording or a mechanism to check; it does not prove that every message that looks similar belongs to the same campaign.
• The date shows the editorial update, not necessarily the first appearance of the fraud in Belgium.

Publication criteria

• An alert must include a defensive scenario, limits of evidence, immediate actions and several relevant sources.
• No synthetic screenshot or unsupported named accusation is published. Real evidence must be anonymised and validated.

What the alert can and cannot prove

• A StopArnaques alert is a practical verification sheet, not an official accusation against a person, number or company. It explains the observed mechanism, the signs that justify caution and the official channel to use before acting.
• When a message looks similar but differs in the domain, amount, sender or requested action, it should still be checked in the detector. Fraud campaigns often reuse the same pressure tactic while changing links, numbers and wording.

How this helps urgent searches

• People often search the exact words of a suspicious SMS, email or call while they are under pressure. The observatory therefore keeps short, dated pages that lead back to clear defensive steps instead of long technical explanations.
• The first goal is to slow the decision down: do not click from the received message, do not share a code, do not install remote-control software, and reopen the official service yourself.
• When the situation is already urgent, use the detector as a triage tool and then confirm through the organisation's own app, website or published contact details.

What to do now

• If you have not acted, do not click further and open the named service's official channel yourself.
• If you clicked, close the page, enter nothing else and note what information was shown or requested.
• If you shared a code, card, password or payment, contact your bank or the relevant official service immediately.
• Keep the message, time, link used and any useful screenshots. Share them only with an official reporting channel or a trusted helper.

Limits of this page

• This page does not prove that a message is safe and does not replace your bank, the police, Safeonweb, a platform or a public service.
• A scam may be new, very well written or described with too little context. Use the result as decision support, not as absolute certainty.
• Before taking a final action, checking through the official channel matters more than the appearance of the received message.

Check through an official channel

• Type the service address yourself or open the official app. Do not use a phone number, link or QR code from the suspicious message to verify the situation.
• When money, card details, a code or account access are involved, the safety action comes first. The analysis can then help organise the evidence.

How to read the result

• A low number of signals does not mean that everything is safe. It only means that this page or analysis did not find decisive evidence with the information available.
• Focus on the requested action: paying, sharing a code, installing an app, approving a bank action or leaving an official platform. That action matters more than a logo, sender name or polished wording.
• If the situation feels urgent, step away from the received message first. Then check calmly through a channel you already trusted before the message arrived.

Belgian reading of this situation

• For the Belgian alert page, focus on the relevant Belgian next step: open the official channel yourself, contact the bank, use Safeonweb or preserve evidence.
• The right decision for the Belgian alert page depends on what has already happened. Reading a message is not the same as clicking, paying, sharing a code or granting remote access.

What to do now without panic

• If the Belgian alert page worries you, choose the next step from the requested action: clicking, paying, sharing a code, installing an app, sending a document or approving account access. Do not rely only on the logo or sender name.
• When the Belgian alert page involves an urgent, financial or hard-to-undo action, StopArnaques treats the situation as something that must be checked first. Polished wording, a familiar brand or a realistic amount does not make the request reliable by itself.
• If you already acted in a case involving the Belgian alert page, the order matters more than the label: contact the bank, platform or official service first, preserve evidence next, then compare the situation with similar campaigns.

What can be legitimate

• For the Belgian alert page, some notifications can be real: a delivery, invoice, administrative document, payment request, security alert or platform message. This is why this page does not claim that every similar message is automatically a scam.
• The difference in a the Belgian alert page case is verification. A real request should be visible through the app, portal, customer area or phone number that you open yourself, not only through a link, QR code or number included in the suspicious message.
• If the official environment does not show the same request about the Belgian alert page, amount, reference or beneficiary, it is safer to stop and report or verify the case before continuing.

Limits and responsibility

• For the Belgian alert page, StopArnaques helps explain signals and choose safer actions, but it does not replace your bank, the police, Safeonweb, the FPS Economy, a platform or the organisation concerned.
• A result about the Belgian alert page may remain uncertain when the text is too short, when context is missing or when the fraud uses a new variant. In that situation, slow down, verify independently and avoid any irreversible action.
• If the Belgian alert page involves a payment, code, card, identity document, itsme approval, banking app or remote access, the protective action comes first. Do not wait for a perfect label if harm may already be possible.

Keep evidence and report

• For the Belgian alert page, keep the message, date, channel, visible sender, neutralised link and useful screenshots. Do not publish personal data or clickable suspicious links on social media.
• Report the Belgian alert page to the relevant channel when appropriate, for example Safeonweb for suspicious messages, the platform for account abuse and your bank when money or payment details are involved.
• This evidence about the Belgian alert page can also help link a campaign to a case later without storing raw personal data. That matters if the system is to improve without exposing users unnecessarily.

Frequently asked questions

Useful official sources

• FSMA - Mise en garde contre des groupes WhatsApp d'investissement douteux - link checked on 2026-09-17
• FSMA - Plateformes frauduleuses de trading et faux articles de presse - link checked on 2026-09-17
• FSMA - Fausses offres de crédit sur les réseaux sociaux - link checked on 2026-09-17
• SPF Économie - Allô ? Escrocs au bout du fil - link checked on 2026-09-17
• SPF Économie - Victime d'une arnaque ? Que faire ? - link checked on 2026-09-17