bpost scams and fake parcel tracking

First assess what is being requested, which channel was used and what has already happened. Do not use the received link or imposed phone number as the verification channel.

Information updated : 2026-09-10

Editorial Trust

Last update
2026-09-10
Sources checked
2026-09-17
Content status
information published with visible sources and clear limits
Official sources cited
6
Editorial responsibility
StopArnaques

StopArnaques is an independent Belgian service. It is not a public authority and does not speak on behalf of the organisations cited.

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Why this page exists

  • A real delivery follow-up must be checked via bpost.be or the official app, not from a link you received under pressure.

Situations often seen

  • bpost parcel blocked SMS
  • bpost delivery fee 1.99
  • fake bpost email
  • suspicious bpost tracking link

What the fraudster is trying to get

  • In cases linked to the bpost tracking message, the goal is usually to push you to act before you have time to check: click, pay, share a code, or open access to an account.
  • Urgency, fear of losing something and copying a well-known organisation are used to reduce your caution. None of these elements proves that the request is genuine.

Check through an independent channel

  • Do not start from the message you received. Open the official website or app yourself, or use a number already shown on a reliable document.
  • Compare the sender, the exact domain, the beneficiary and the action requested. One consistent detail is not enough if the rest of the process leaves the official channel.

What to do now

  • Open bpost.be yourself.
  • Do not pay any micro-payment from the message.
  • Test the link before clicking.

If you have already interacted

  • Stop the exchange. Change the logins you entered through the official app or website and enable two-factor authentication where available.
  • Contact your bank quickly if a payment, card, IBAN, code or confirmation is involved. Keep useful evidence for a report.

Scope of this hub

  • This hub gathers searches related to fake tracking, fees, addresses and bpost delivery notices.
  • The bpost fraud file provides the detailed analysis and brand-specific sources.

Triage and urgency level

  • The tracking number and the bpost.be domain are the first things to check.
  • A payment or confirmation outside the official tracking process must be stopped.

Limit of this classification

  • This hub does not confirm the identity or reliability of a contact. For this family, the first check remains the following: The tracking number and the bpost.be domain are the first things to check.
  • A situation may belong to several families. Go to the file whose dangerous action matches the real case: The bpost fraud file provides the detailed analysis and brand-specific sources.

Limits of this page

  • This page does not prove that a message is safe and does not replace your bank, the police, Safeonweb, a platform or a public service.
  • A scam may be new, very well written or described with too little context. Use the result as decision support, not as absolute certainty.
  • Before taking a final action, checking through the official channel matters more than the appearance of the received message.

Check through an official channel

  • Type the service address yourself or open the official app. Do not use a phone number, link or QR code from the suspicious message to verify the situation.
  • When money, card details, a code or account access are involved, the safety action comes first. The analysis can then help organise the evidence.

How to read the result

  • A low number of signals does not mean that everything is safe. It only means that this page or analysis did not find decisive evidence with the information available.
  • Focus on the requested action: paying, sharing a code, installing an app, approving a bank action or leaving an official platform. That action matters more than a logo, sender name or polished wording.
  • If the situation feels urgent, step away from the received message first. Then check calmly through a channel you already trusted before the message arrived.

Belgian reading of this situation

  • For the bpost tracking message, focus on the relevant Belgian next step: open the official channel yourself, contact the bank, use Safeonweb or preserve evidence.
  • The right decision for the bpost tracking message depends on what has already happened. Reading a message is not the same as clicking, paying, sharing a code or granting remote access.

bpost brand angle

  • This page is about bpost specifically: Track & Trace, My bpost, import fees, parcel delivery, Belgian postal wording and the difference between official bpost channels and copied parcel pages.
  • It is narrower than the generic parcel page because the check should start from bpost.be, the My bpost app or the official tracking flow typed manually.
  • Distinct markers include bpost, My bpost, Track Trace, import fee, customs, delivery notice, Belgian parcel, postal operator and official tracking.

Frequently asked questions

How can I recognise the bpost tracking message?

A real delivery follow-up must be checked via bpost.be or the official app, not from a link received under pressure. Pay attention above all to the action requested, the channel used and any pressure to act quickly.

Can I check the message without opening its link?

Yes. Copy only the text, number or address visible in the detector. Do not open the link and do not scan the QR code to carry out the check.

What if the message seems to come from a real brand?

Go back to the service using your own route. The displayed name, logo and even the apparent number can be copied. Only a check in the official channel can confirm the request.

Useful official sources

Test an SMS, email, call or link